FAQ'S
Can you refill my cartridge?
Does refilling affect the warranty on my printer?
Is there any way that refilling my cartridge can harm my printer?
Is the quality of print from a refilled cartridge as good as using a brand new cartridge?
How often can I refill my cartridge?
Can I have my colour cartridge refilled?
Can I get my cartridge refilled elsewhere cheaper?
What if I get my cartridge refilled at Ink Depot and I am not happy with it?
Is the ink or toner used by the Ink Depot the original manufacturer's ink or toner?
Do refilled and compatible cartridges last as long as the originals?
My computer tells me that my cartridge still has ink in it but it won't print. Why?
Does refilling affect the warranty on my printer?
Is there any way that refilling my cartridge can harm my printer?
Is the quality of print from a refilled cartridge as good as using a brand new cartridge?
How often can I refill my cartridge?
Can I have my colour cartridge refilled?
Can I get my cartridge refilled elsewhere cheaper?
What if I get my cartridge refilled at Ink Depot and I am not happy with it?
Is the ink or toner used by the Ink Depot the original manufacturer's ink or toner?
Do refilled and compatible cartridges last as long as the originals?
My computer tells me that my cartridge still has ink in it but it won't print. Why?
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Can you refill my cartridge?
Can you refill my cartridge?
At the Ink Depot we can refill most cartridges available on the Bahamas market. We can refill colour, black, inkjet, and laser cartridges. However, new cartridges are being introduced all the time. We have a team of technicians working on each new cartridge as it is introduced and developing the processes to refill these successfully.
Some Original Equipment Manufacturers may try to tell you this. As their charges for printer consumables are so high it is in their interests to encourage you to purchase new cartridges every time your cartridge runs out. Generally they make more profit on the sale of their cartridges than they do on the actual printer.
There is no way that refilling your cartridge at Ink Depot can cause any harm to your printer. Refilling is simply filling the empty ink cavity. For toner cartridges we also replace any worn parts. However, we do not alter any of the casing or parts of the cartridges that your printer requires to operate. We are so confident that there is no risk whatsoever to your printer by using refilled cartridges that we offer a 100% customer guarantee.
Yes! At the Ink Depot we guarantee that you will be happy with the quality of the printing from our refilled cartridges. To make sure you are we import inks from all over the world. These inks are specially formulated to suit specific printers and meet very stringent quality standards. Whether printing in black or full colour, the print result from our refilled and compatible products is crisp and bright. It is hard to see the difference when comparing the final print between an Original Equipment Manufacturer or a refilled cartridge.
It depends on the type of cartridge.
For ink cartridges that are a combined printhead and tank, such as HP, Lexmark and some Canons, these may be refilled between one and six times depending on whether the circuitry continues functioning and printhead elements are not damaged. Tank based cartridges, Epsons and some Canons can be refilled up to five times. Filling the cartridge more times than this causes the foam to clog with solids and not release the ink to the printhead as required, thus creating print faults.
It also varies for toner cartridges. Most HP and Canon toner cartridges can be remanufactured an infinite number of times so long as the case is intact. The cartridge is just an empty shell within which all the working parts can be replaced. Other brands such as Lexmark, Oki and Brother toner cartridges have a finite number of times they can be recycled. Some brands such as Kyocera and some Okis and Brothers cannot be refilled/recycled at all!
The Ink Depot will advise you when it is time to replace your ink cartridge with a new one.
Certainly. The Ink Depot can refill most types of cartridges including colour, ink jet printer, and laser printer.
The price of refilled cartridges varies. When choosing someone to refill your cartridge make sure they are fully trained and back their service with a full customer satisfaction guarantee. Check also that they are not just drilling a hole in your cartridge and filling it with toner. They should have a full testing regime that ensures that your cartridge will work!
If you are not happy with your refilled cartridge then please talk to the store that refilled it for you. All our refills are fully guaranteed
No! We use inks and toners that have been specifically formulated in Germany to mimic original manufacturer's inks and toners. We have 130 different inks for the requirements of the various types of cartridges and the appropriate demands of the individual printers.
Yes! We refill the cartridges to the same capacity as the genuine cartridges. The yield of a cartridge is dictated by the amount of printing on a page and the printer settings.
Ink level monitors work by the printer's software counting the number of ink drops used. The ink level displayed has no connection to the quantity of ink remaining in the cartridge. Several situations can cause the monitor to get out of kilter with the cartridge.
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Does refilling affect the warranty on my printer?
Does refilling affect the warranty on my printer?
Some Original Equipment Manufacturers may try to tell you this. As their charges for printer consumables are so high it is in their interests to encourage you to purchase new cartridges every time your cartridge runs out. Generally they make more profit on the sale of their cartridges than they do on the actual printer.
Back to top
Is there any way that refilling my cartridge can harm my printer?
Is there any way that refilling my cartridge can harm my printer?
There is no way that refilling your cartridge at Ink Depot can cause any harm to your printer. Refilling is simply filling the empty ink cavity. For toner cartridges we also replace any worn parts. However, we do not alter any of the casing or parts of the cartridges that your printer requires to operate. We are so confident that there is no risk whatsoever to your printer by using refilled cartridges that we offer a 100% customer guarantee.
Back to top
Is the quality of print from a refilled cartridge as good as using a brand new cartridge?
Is the quality of print from a refilled cartridge as good as using a brand new cartridge?
Yes! At the Ink Depot we guarantee that you will be happy with the quality of the printing from our refilled cartridges. To make sure you are we import inks from all over the world. These inks are specially formulated to suit specific printers and meet very stringent quality standards. Whether printing in black or full colour, the print result from our refilled and compatible products is crisp and bright. It is hard to see the difference when comparing the final print between an Original Equipment Manufacturer or a refilled cartridge.
Back to top
How often can I refill my cartridge?
How often can I refill my cartridge?
It depends on the type of cartridge.
For ink cartridges that are a combined printhead and tank, such as HP, Lexmark and some Canons, these may be refilled between one and six times depending on whether the circuitry continues functioning and printhead elements are not damaged. Tank based cartridges, Epsons and some Canons can be refilled up to five times. Filling the cartridge more times than this causes the foam to clog with solids and not release the ink to the printhead as required, thus creating print faults.
It also varies for toner cartridges. Most HP and Canon toner cartridges can be remanufactured an infinite number of times so long as the case is intact. The cartridge is just an empty shell within which all the working parts can be replaced. Other brands such as Lexmark, Oki and Brother toner cartridges have a finite number of times they can be recycled. Some brands such as Kyocera and some Okis and Brothers cannot be refilled/recycled at all!
The Ink Depot will advise you when it is time to replace your ink cartridge with a new one.
Back to top
Can I have my colour cartridge refilled?
Can I have my colour cartridge refilled?
Certainly. The Ink Depot can refill most types of cartridges including colour, ink jet printer, and laser printer.
Back to top
Can I get my cartridge refilled elsewhere cheaper?
Can I get my cartridge refilled elsewhere cheaper?
The price of refilled cartridges varies. When choosing someone to refill your cartridge make sure they are fully trained and back their service with a full customer satisfaction guarantee. Check also that they are not just drilling a hole in your cartridge and filling it with toner. They should have a full testing regime that ensures that your cartridge will work!
Back to top
What if I get my cartridge refilled at Ink Depot and I am not happy with it?
What if I get my cartridge refilled at Ink Depot and I am not happy with it?
If you are not happy with your refilled cartridge then please talk to the store that refilled it for you. All our refills are fully guaranteed
Back to top
Is the ink or toner used by the Ink Depot the original manufacturer's ink or toner?
Is the ink or toner used by the Ink Depot the original manufacturer's ink or toner?
No! We use inks and toners that have been specifically formulated in Germany to mimic original manufacturer's inks and toners. We have 130 different inks for the requirements of the various types of cartridges and the appropriate demands of the individual printers.
Back to top
Do refilled and compatible cartridges last as long as the originals?
Do refilled and compatible cartridges last as long as the originals?
Yes! We refill the cartridges to the same capacity as the genuine cartridges. The yield of a cartridge is dictated by the amount of printing on a page and the printer settings.
Back to top
My computer tells me that my cartridge still has ink in it but it won't print. Why?
My computer tells me that my cartridge still has ink in it but it won't print. Why?
Ink level monitors work by the printer's software counting the number of ink drops used. The ink level displayed has no connection to the quantity of ink remaining in the cartridge. Several situations can cause the monitor to get out of kilter with the cartridge.
DID YOU KNOW?
We Buy Empties! Bring all of your empty HP, Dell, or Lexmark cartridges and get back $2 per cartridge. So what are you waiting for? Call now 341-1INK (465)
We refill most HP, Dell and Lexmark printer cartridges, as well as .
First Time Customers: Refill any HP, Lexmark or Dell cartridge for $9.99.
The Ink Depot offers a full service package to our business customers...